If you need to stop accepting same-day orders due to an unexpected situation such as limited staffing, emergencies, or operational delays, you can temporarily close your Lovingly Store for the rest of the day.
This setting updates your shop’s online availability immediately and automatically resets the next day.
Step 1. Open Your Hours and Closures
In your Lovingly Account, select the Profile Icon in the lower left corner.
Choose Settings and Preferences.
Select Hours and Closures
Step 2. Use the Temporary Hours Tab
At the top of the Hours and Closures page, select Temporary Hours.
You will see an option to close your store for the remainder of the day.
Move the toggle to On to stop accepting same-day orders for the rest of today.
Gray toggle = open
Pink toggle = closed for the day
Once enabled, customers will not be able to place same-day orders. Your standard store hours will automatically resume the next day.
Step 3. Close Multiple Days if Needed
If you need to close for more than one day:
Select Add Date.
Choose the date or range of dates you want your shop closed.
Save your changes.
Customers will be unable to place orders on the days selected. Normal hours resume once all temporary closures have ended.
If you need help adjusting your temporary hours or reviewing your full schedule, the Lovingly Partner Success Team is here to assist.