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Requesting Your Customer List

Cristina Ramos avatar
Written by Cristina Ramos
Updated this week

Requesting Your Customer List

If you need a copy of your customer list for marketing or record-keeping, our team can prepare it for you. Customer lists are not available for download inside your Lovingly Account, so you’ll need to request the file through Support.


How to Request Your Customer List

  1. Open a chat with our Support team or email your Online Business Coach.

  2. Let us know that you’d like a copy of your customer list.

  3. Tell us whether you want:

    • All-time data (most common)

    • A specific date range.

We’ll generate the file and email it directly to you once it’s ready.


What You Will Receive

  • Your customer list will be delivered as a CSV file.

  • You can open this file in Excel, Google Sheets, or similar programs to sort, filter, and edit your data.

The list includes all customers who have placed an order during the date range you requested.


Important Notes for Email Marketing

  • Not every customer has agreed to receive marketing emails.

  • Look for the “Opted In Date” row within the CSV.

  • Only customers with a date in this column have provided permission to receive marketing communications.


If you need help reviewing or preparing your list for marketing use, just let us know we’re happy to assist.

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