You can print order details on Lovingly’s 8.5 x 11 inch SuperTicket paper, either automatically for every new order or manually when needed. Use the steps below to set up your printer and choose the printing method that fits your workflow.
Load Your SuperTicket Paper
Before configuring your settings, load your printer with SuperTicket paper.
Most printers require:
Paper loaded face down
The pink edge facing toward the printer
Printers vary, so you may need to try a test print to confirm the correct orientation.
Step 1. Open Your Printing Settings
In your Lovingly Account, go to Settings & Preferences.
Select Printing.
This section controls all SuperTicket and standard printing preferences.
Step 2. Turn Automatic Printing On or Off
You can choose whether SuperTickets print automatically for every new Lovingly order.
Toggle Automatically print a SuperTicket to On to print each order as it arrives.
Leave the toggle Off to print SuperTickets manually.
Automatic printing is helpful for busy shops or for teams handling multiple orders at once. Manual printing is ideal if you prefer reviewing orders before printing.
Note: Order Notification printing and SuperTicket printing cannot be enabled at the same time. Choose one option to avoid printer issues.
Step 3. Select a Printer
Scroll to the SuperTicket Printer section and choose the printer and tray you want to use. Make sure this printer is loaded with SuperTicket paper.
Note: Although you must choose either New Order Notification or SuperTicket under Online Order Printing, the same printer and printer tray must be selected for both options. Using different printers or trays can cause printing conflicts.
Step 4. Manually Print SuperTickets
If automatic printing is turned off, you can print SuperTickets individually or in batches.
To print a single SuperTicket:
Go to your Orders list.
Select the order you want to print.
Click Options (three stacked dots).
Choose Print, then select SuperTicket.
To print multiple orders:
Check the box next to each order.
Select Print, then choose SuperTicket.
A print preview will appear. Confirm the correct printer is selected before printing.
Tips for Best Results
Always keep SuperTicket paper in a dedicated tray.
Run a test print when switching printers or paper orientation.
Avoid mixing SuperTicket paper with standard paper in the same tray.
If you need help configuring your printer or adjusting your settings, the Lovingly Partner Success Team is here to assist.