If you need to update your shop’s legal information, business name, or physical address, Lovingly can help make sure your account stays accurate and compliant. Some updates can be made in your Lovingly Account, while others must be completed by our team.
Use the guide below to determine what can be updated by you and what requires Lovingly support.
Updates Lovingly Must Complete
Please contact the Lovingly Partner Success Team if you need to update any of the following:
Legal business name
Shop name (public name displayed on your Lovingly Shop)
Business ownership details
Physical shop address
Mailing or billing address
Tax-related business information
These updates affect multiple systems such as billing, payouts, and your website. To ensure accuracy, our team will make these changes for you.
Contact Lovingly:
Via Chat In Lovingly Account (fastest response time)
Phone: (800) 533-1787
Email: help@lovingly.com
Updates You Can Make Yourself
You can update some information directly in your Lovingly Account, such as:
Phone numbers
Email addresses
Social media links
Contact information
Store hours
Delivery information
What To Expect After Requesting a Business Information Change
When you contact us:
Our team will verify the details that need to be updated.
We will make the changes across your Lovingly systems.
You will receive confirmation once all updates are complete.
Most updates are completed within one business day.
If you are unsure whether your change requires our team or can be done on your end, reach out and we will point you in the right direction. We are always happy to help.