All Collections
Using your Lovingly POS
Lovingly POS Frequently Asked Questions
Lovingly POS Frequently Asked Questions

Have a question about Lovingly POS? Find an answer here!

Colin avatar
Written by Colin
Updated over a week ago

What is the cost of using the Lovingly POS?

For Lovingly Premier Florists, the Lovingly POS is FREE - no monthly charge, no commission, no contract, no strings attached. 

The processing fee for credit card orders is a competitive 2.9% + 30¢ per order. Cash orders are 100% free!

Am I charged the Lovingly fee on POS orders?

No! The ONLY costs for POS orders is the credit card processing fee of 2.9% + 30¢. Cash orders are completely free. For Lovingly partners, there are no other fees for using the Lovingly POS. 

Do I need to install anything?

No! If you’re already a Lovingly partner and set up to print order notifications, you’re all set. The Lovingly POS is already available via your Lovingly Admin - head to the New Order form to get started. 

How do I print receipts for POS orders?

After you submit the payment information for a new POS order, you’ll see a pop-up with your printing options. You can print customer receipts, order notifications, and SuperTickets - just select the options you’d like to print. 

You can also reprint receipts at any time via your Order List. 

Can I add a product that is not in my Product Selection Guide to the New Order form?

Yes! You can easily add any kind of custom item to the order form simply by typing in a description and price. 

Can I use my card reader to swipe credit cards? 

Lovingly POS doesn’t currently support card readers. Credit card numbers can be manually entered into the New Order payment screen, and are processed through our Level 1 PCI Compliant payment gateway, so your customers’ data is secure and protected. 

Does the Lovingly POS sync with accounting software, like Quickbooks? 

At this time, Lovingly POS does not sync with external accounting software, but you can easily access statements, sales reports, transfer history, and more through your account. You can also download Sales reports that can be imported to Quickbooks. 

Did this answer your question?