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Enter an Order on Lovingly Point of Sale (POS)

Cristina Ramos avatar
Written by Cristina Ramos
Updated this week

Entering an order in your Lovingly POS is simple and efficient. Use this guide to walk through each step from customer selection to completing payment.


Access the Order Form

Click the Order Form icon in the left-hand menu to begin.

Step 1: Select Order Details

  1. Choose the employee taking the order.

  2. Select the order type: Local Delivery, Pickup, or Walk-In.

  3. Choose the delivery date from the calendar.


Step 2: Add Customer Information

Click the Customer Name field. Your saved contacts will appear in the right-hand panel.

  • Select an existing customer and click Add Customer Info

  • OR type new customer information directly into the form

If applicable, you will also see your customer’s past recipient list and order history. Click Add next to a name to autofill the recipient details.

Step 3: Add Products to the Order

Click into the Item field and choose a product. You can scroll the list or search by name or SKU.

  • Click Add under the product size you want to include

  • To add additional items or gift add-ons, click Add Another Item

  • You may also enter a custom product name and price if needed

Step 4: Occasion & Card Message

Select an Occasion and type a Card Message, or choose a suggestion from the right-hand panel by clicking Add.


Step 5: Complete Payment

Choose a payment method:

  • Credit

  • Cash

  • Check

  • House Account

Click Complete Order to finalize.

A pop-up will display options to print:

  • SuperTicket

  • Customer Receipt

If an email address is saved, you can also send the receipt electronically.


Need Additional Help?

For further assistance, please reach out to our Support Team.

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