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Lovingly Partner Spotlight: November 2023

November 2023 - Flowers By Miss Bertha

Cristina Ramos avatar
Written by Cristina Ramos
Updated over a week ago

How Flowers By Miss Bertha Began

Flowers By Miss Bertha has been a family-owned and operated treasure in Minneapolis, Minnesota since 1990 and a Lovingly partner for nearly five years.

Current shop owner, Cara Nguon Dalton, took over Flowers By Miss Bertha from her parents, Kim and Pach Nguon. Kim started her journey in the flower industry as an apprentice under the shop's namesake, Miss Bertha herself. After fleeing the Khmer Rouge in Cambodia, Kim had no idea what the flower business had in store for her. But with Miss Bertha’s guidance and a blooming love for the craft, Kim took the flower shop to new heights.

Fast forward to today, Cara and Kim are a mother-daughter design duo, and Cara's daughters, Maya and Leni, show signs of being budding florists. Must run in the family!

left 1st generation: Kim & Pach Nguon
rightThree generations: L to R - Kim Nguon, Maya Nguon, and Cara Nguon Dalton


Favorite Lovingly Feature?

"We love Florist’s Choice PLUS* for the big floral holidays. Our online customers appreciate the simplicity, and it allows us to sell what we have in stock, so we have less spoilage, too.”

~Cara D., a Lovingly partner florist in Minneapolis, MN

*Florist's Choice PLUS is available exclusively to Lovingly PRO shops.

Flowers By Miss Bertha is a Lovingly PRO shop as well as a Lovingly Diamond Florist.


Cherished Customer Story

Why does the Flowers By Miss Bertha family love what they do? "Our most cherished customer experience was crafting floral pieces for a memorial service. From the urn decoration to the casket spray and the entryway arrangement, we put our whole hearts into it. The family has never forgotten the experience and has made us their go-to florist for every occasion since. On the anniversary of their loved one's passing, they visit us. It's during these times that we're reminded that we’re not just selling flowers; we’re helping people through life's highs and lows."


Committed to Quality

This shop takes floral freshness seriously, so buys almost all their flowers daily. That way, every flower delivery from Flowers By Miss Bertha is guaranteed fresh. Leni can attest to that!

Cara's younger daughter and aspiring florist, Leni, does her part to ensure that Flowers By Miss Bertha delivers the best quality florals.

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