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Chargeback fees
Colin avatar
Written by Colin
Updated over 7 years ago

When a chargeback is initiated, a $15 fee from the credit card processor is incurred. If the dispute is resolved in your favor, the fee will be refunded.
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While pending, the full amount of the order will be deducted from your bank account.
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If the dispute is won: You will receive the order amount back into your bank account. The $15 will also be refunded to your account.
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If the dispute is lost: The order amount, plus the $15 fee, will be deducted from your bank account. Lovingly's percentage for this transaction will be refunded to you.

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