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Set Your Store Hours, Holiday Closures, and Cut-Off Times

Easily change your operating hours, closures, and cut-off times for same-day delivery and pick up.

Cristina Ramos avatar
Written by Cristina Ramos
Updated over a week ago

You can easily manage your shop’s operating hours, holiday closures, and same-day delivery or pickup cut-off times right from your Lovingly Account. Follow the steps below to update your settings at any time.
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​Visual Learner? Scroll to the bottom for a full interactive video walkthrough.

Open Your Hours & Closures Settings

To get started, go to Settings and click Hours & Closures.

You’ll see three tabs:

  • Standard Hours

  • Holiday Hours

  • Temporary Hours

Each tab controls a different type of schedule.
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Standard Hours

Use Standard Hours to set your regular, recurring weekly hours.

How to Update Standard Hours

  1. Mark each day as Open (pink) or Closed (gray) for delivery and pickup.

  2. Choose your open and close times from the dropdown menus.

  3. Set your same-day cut-off times for delivery and pickup.

  4. Click Save after making any changes.

Pro Tip

For the best order volume, we recommend:

  • Delivery cut-off 2pm or later

  • Pickup cut-off one hour before closing

Changes made here repeat weekly and apply to all future matching days.

Holiday Hours

Use Holiday Hours when your shop is closed or operating differently on a specific holiday.

For example:

  • Closed on Christmas Day

  • Extended hours on Valentine’s Day

  • Early closure before a major holiday

Choose the date, adjust delivery and pickup availability, update times if needed, and click Save.

Temporary Hours

Use Temporary Hours for short-term schedule changes that should not affect your standard weekly hours.

Examples include:

  • Weather-related closures

  • Staff shortages

  • Special events

  • Unexpected early closures

Temporary changes apply only to the date range you select.

Need to close today only?

If you just need to close for the day, use the “Need to close today?” toggle at the top of the page to instantly mark your shop closed for today only.
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Complete Video Walkthrough

Want to see everything in action?
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Watch this full demo that walks you through managing all store hours, closures, and cut-off times:
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Need Help?

If you need any additional help, please reach out to our Support Team. We’re always happy to assist.

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